When I was SO I could see them from the overwatch console fulfilling tasks as specified as any squad role but as well as CMP or High rank. He's a good player that can handle himself. I can't really recall any rounds of his as command back then but I do remember he rolled XO a few times. He's intelligent, good at the game and never gets into trouble. The guy does a good job and deserves a +1from me. Just keep rolling XO or SO till this app will be resolved. You want to prove them right?
Good luck with your application, and keep the same character if you want to. It's a good character.