Originally Posted by
The Lion
Greetings!
First of all, one hundred hours has to be a good milestone for me, haha!
Furthermore, let me answer your questions.
1. Assuming moderators have rejuv perms and also assuming that alogs aren't present for a Moderator, I'd likely inquire as to where this heal came from. Frankly, this is unnecessary because I'll contribute these logs to a relevant head with an approx. time and date, so they may investigate further. Besides lightly asking for a reason, there's nothing a moderator can do in this case.
2. I'd assume these players are communicating out of the game, but I assume nothing. First of all I'd ask the player that is more versed in the game if they are communicating elsewhere. Depending on the answer, I'd observe further and take action if need be if the answer were negative. If the answer was positive, I'd instruct the player to communicate through the game and not external communication methods, as it is against the rules.
Provided the situation can be solved through words, I'd leave it be at that, if not, I'd take action according to what the guidelines offer me.
Provided they are NOT communicating externally or are even friends, I'd assist the newer player in getting a grasp of the game. That's not to say I wouldn't even if they were friends, but if a friend is able to teach them, that frees up my time to watch other area's of the game that may require my attention more.
I hope I've answered your questions to satisfaction, but if you'd like clarification, feel free to ask!