Staff Report
Your BYOND Key Casada_Radio
Date of Incident July 12, 2021
Your Character Name? Yuri Gennady Gregorovich
Their BYOND Key silencer_pl
Approximate time and date of the incident Today just few minutes ago
Which Staff Protocols (//showthrea...-and-Protocols) were broken Remain Professional, no matter what happens
Description of the incident This is a complete failure to handle an entire situation after a ban in a discord.
Summary: gabo was discord banned for saying the word xiggs, to which I asked the question how xiggs was even a banned word from Frozen and silencer_pl who were in the discord at the time. The answer I got from frozen was that contextually it can be considered to be racist. The issue was not cleared at the time of the discussion and Gabo was eventually unbanned.
The discussion was ongoing at the time of writing this report but that is not really what I am reporting on.
I am reporting on the absolute failure on silencer_pl to handle the entire situation up to the matter of professionalism.
Context: I am trying to get the answer from silencer_pl and frozen still, and frozen disclosed that he was in a train somewhere. I remained civilised as much as I can.
1. Not explaining the situation/justifying the ban. Despite the fact that the discussion was ongoing and frozen just said that the chat is open to discussion. Silencer retreats to the explanation given by Frozen without much explanation. (Note: Gabo was eventually unbanned, so the issue wasnt final). I got no answer, accused of warn baiting by another mod but we cleared that up, and eventually I had to take the issue to Frozen only.
2. Responding with accusations. Silencer_pl, in the middle of an actual serious discussion, started accusing me of jumping into conclusion on another matter. This further made her dodge the question and respond to my question to her with an accusation, despite the fact I asked a serious genuine question.
3. Responding with a snarky remark. 
To the manager in question, is it professional to:
1. To clear an issue posed by members of the community, to once and for all make a clear ruling and explanation on the matter on a civilised manner, by refusing to answer questions?
2. Encourage civilise discussion by shutting down civilised discussion? Thereby condemning all other mods into losing their chance to even be reasonable to the community?
3. Respond unprofessionally when the members of community not only wants further clarification and explanation from the staff in question?
4. Respond with their commitment to further their agenda on the matter and not trying to discuss reasonably with members of the community
5. Attempt to discuss behind closed doors and not try to be open to members of the community whom you are serving.
6. Standards of handling, there is no standards. She didnt even say take it to management or whatever, and responded dismally. The issue wasnt resolved mind you, Gabo got unbanned. If the issue was unresolved why does she act like it has been resolved?
7. By giving a person a position of staff with power, does it give them a reason to be absolutely disrespectful to members of the community? Is it a professional conduct to tell the community to piss of or attempt maneuver tactics to avoid a discussion? She didnt even say she dont want a discussion until much, much later so she clearly wanted a discussion in her own method between the time of the ban up to the time she said she doesnt want to be pinged..
I know MP training may have confused the staff in question with how things are done with the community and being a staff but this is no excuse.
If this is how staff responds when the community wants to discuss with staff then why do you even want to expect the community should be respectful to staff? Evidence Refer to the discord logs in question
How you would punish the accused Put her in a chair and teach her the meaning of professionalism and standards in staff in a 4 hour seminar. She does not act as an MP in the discord, she is the discord mod. And CM staff has standards to follow whether she likes it or not. Re-read Code of Conduct no 2.
Originally Posted by Casada_Radio
