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Difficulty: Medium Supervisors: Mentor Manager, Head Mentor, Senior Mentor Rank: Mentor, Senior Mentor Duties: Train new players, assist players via mentorhelp, coordinate tactical assistance operations via MentorChat Guides: Leadership, Marine Law, Standard Operating Procedure, Guide to Engineering, Guide to construction, Guide to Medicine, Requisitions Unlock Requirements: Just gotta fill out this handy dandy Mentor Application. Detailed Description: Your job is to help out new players with the mentor help system, and shield new players from scary people life staff and military police that may try to hurt them. |__________| |
Overview
A mentor is a volunteer position that anyone in the community may apply to, regardless of preexisting conditions. However, your mentor application may take a substantial amount of time to process, anywhere from 1 week to 3 months, however usually it is faster. As a community mentor, you are not held to a 'higher standard' like a moderator may be, but if you garner 24 hours worth of bans in one month, your mentorship can be revoked. Also, getting notes while applying for mentor will increase your chances of being denied, as in, you will be denied if you get noted. EORG bans are usually overlooked when considering notes.
NOTE: SEAs can only be played by In-Game mentors and moderator+. You can apply for mentor by accessing this link Mentor Application.
How 2 mentorhelp
F1, or function 1 will allow you to send either an administrative help, or mentor help. When someone mentor helps, you will get a few options.
The functions:
- Mark will let you claim the mentor help, and no mentors will be able to message that person, or see what you message them and vice versa. However, moderators+ still can!
- Close will let you close the mentor help ticket, returning the verb to the player. If someone mentor helps a meme or something, and you don't want to have a nice talk with them, you can close it.
- Autoresponse the lazy mentor's way out. This puppy is jam packed full of information. Sometimes I mentor help and send myself an auto response if I'm not sure of something. Just click this, then click the auto response you want to send and it'll send the info to the player in your message.
Mentorhelps should be reserved for actual questions. A meme here or there is fine, but be careful of the watchful eyes of the dreaded mentor overseer. Their gaze of death could snap you out of existence if you meme too much.
I want to be a good mentor
A good mentor doesn't have to know everything. A good mentor is willing to learn and accept when they're wrong. You should use mentor chat to talk to other mentors if you ever have a question. If a player is being hostile in mentor helps, you can close it, and also adminhelp them if you feel it's necessary, which it would be if someone were insulting mentors, because that's an improper use of the mentor help system. However, if they're just joking with you it's fine.